We Get the Gold Stars!

No One’s Left in the Dark on Our Watch

Whether we’re performing a simple repair or a complex installation job, we want you to feel you and everyone else in your home or business is being looked after. Every service call is a new story that has yet to be told. And for us, nothing is more fulfilling than hearing how we helped people feel safer and more at peace.

Read our reviews to find out what your neighbors are saying about working with us:

5.0
Based on 49 reviews
Izzy Cruze
Izzy Cruze
15:59 08 Apr 24
John was very polite and friendly. He answered all questions asked in detail and without hesitation. Positive attitude! Performed his duties as expected.
Deb Brown
Deb Brown
15:53 04 Feb 24
Morgan and his team were very professional and knowledgeable. Excellent service. We are very happy with our new security system and would highly recommend the URSA team.
Patricia Dwyer
Patricia Dwyer
18:17 12 Jan 24
Very respectful and friendly. On time for the appointment. Corrected issue quickly and tested alarm system after the fix.
Mary Giguere
Mary Giguere
17:37 05 Oct 23
Great group of people who are committed to doing a great job. Morgan, Erin, Angel, and John clearly take pride in their work, their follow through is exemplary and frankly, they are just delightful to work with.
RICHARD WYLIE
RICHARD WYLIE
15:47 05 Oct 23
This company is awesome and any time i have and issue they are right there to fix it. I would recommend them to everyone they are a family oriented company. Morgan and his team are the best.Thank you for being professional and caring about your customers
Trey Clifford
Trey Clifford
14:20 25 Sep 23
The apprentice Gabe is so handsome and nice and strong
Efrain Ortega
Efrain Ortega
19:54 01 Nov 22
We’ve worked with the team at Ursa for long while know and they’ve consistently proven professional, responsive, and knowledgeable. I would absolutely recommend them to anyone looking for security or access systems.
Charles Fendt
Charles Fendt
22:11 25 Oct 22
Morgan and his team were the best company to meet my demands, Great job and past inspection the first go around, thank you!
Hank F
Hank F
13:35 25 Aug 22
After my morning coffee and bagel run, my classic car wouldn't start. I asked the young man driving the URSA Security van if he could give me a push to roll start the car. He could not have been nicer, we got the car running in no time. This company obviously hires quality people, a trait I would want in my security systems vendor!
Russ James
Russ James
01:09 20 Jun 22
Very professional, friendly, and helpful. Their on-site installer/technician was super courteous and did not leave until I had a COMPLETE understanding of how the alarm system works. AAA+ rated by me!
Seth Lindenman
Seth Lindenman
15:22 07 Apr 22
Morgan and his team go well above the call of duty. I highly recommend them! You will not be let down.
Kimberly Matos
Kimberly Matos
14:46 22 Feb 22
Brass city alarm is amazing Ans has made me and my family feel safe and monitored. They are friendly, helpful and efficient. Great company!
userdef001
userdef001
13:24 16 Nov 21
I had a exceptional experience with Brass City Alarm. Punctual, professional and strive to give the best workmanship. Morgan and his team have really made my house secure with an alarm system, professional quality cameras and thermal imaging. I had one minor issue, I called them and it was fixed the same day. Extremely happy customer.
Greg Radin
Greg Radin
18:52 08 Nov 21
Morgan and his team were informative, efficient and completed our home camera and burglar/fire alarm system on time and with top quality installation. This is the third time we have used Brass City, they have already completed two large installs on two commercial campuses for our businesses.We will refer Morgan and Brass City to everyone in need of such top quality service.GR
Tom Condron
Tom Condron
14:34 23 May 21
Brass City, specifically, Morgan did a phenomenal job installing a security system, and full camera coverage for my parents home. They had just experienced a home invasion, and a system became a necessity. Morgan quickly came to consult on what would work for the property, quoted, and followed through to bring a sense of security to my folks. I recommend these guys without hesitation for whatever your needs may be.Thank you.
Victoria Puff
Victoria Puff
23:46 12 May 21
I recently had cameras and an alarm system installed in my home. Staff arrived on time, working in the rain, and got the job done. The quality of the video on my cameras is amazing both at night and during the day. I was very happy with how much I am able to see at night! Morgan and Ryan took the time to explain to me how my cameras worked and how to access video. They also walked me through how to use my alarm system and hooked me up with an app to use my alarm from my phone. My family and I feel safe and at ease in our new home. I would highly recommend any service at Brass City Alarm!