We Get the Gold Stars!

No One’s Left in the Dark on Our Watch

Whether we’re performing a simple repair or a complex installation job, we want you to feel you and everyone else in your home or business is being looked after. Every service call is a new story that has yet to be told. And for us, nothing is more fulfilling than hearing how we helped people feel safer and more at peace.

Read our reviews to find out what your neighbors are saying about working with us:

5.0
Based on 49 reviews
Izzy Cruze
Izzy Cruze
15:59 08 Apr 24
John was very polite and friendly. He answered all questions asked in detail and without hesitation. Positive attitude! Performed his duties as expected.
Deb Brown
Deb Brown
15:53 04 Feb 24
Morgan and his team were very professional and knowledgeable. Excellent service. We are very happy with our new security system and would highly recommend the URSA team.
Mary Giguere
Mary Giguere
17:37 05 Oct 23
Great group of people who are committed to doing a great job. Morgan, Erin, Angel, and John clearly take pride in their work, their follow through is exemplary and frankly, they are just delightful to work with.
RICHARD WYLIE
RICHARD WYLIE
15:47 05 Oct 23
This company is awesome and any time i have and issue they are right there to fix it. I would recommend them to everyone they are a family oriented company. Morgan and his team are the best.Thank you for being professional and caring about your customers
Hank F
Hank F
13:35 25 Aug 22
After my morning coffee and bagel run, my classic car wouldn't start. I asked the young man driving the URSA Security van if he could give me a push to roll start the car. He could not have been nicer, we got the car running in no time. This company obviously hires quality people, a trait I would want in my security systems vendor!
Russ James
Russ James
01:09 20 Jun 22
Very professional, friendly, and helpful. Their on-site installer/technician was super courteous and did not leave until I had a COMPLETE understanding of how the alarm system works. AAA+ rated by me!
Seth Lindenman
Seth Lindenman
15:22 07 Apr 22
Morgan and his team go well above the call of duty. I highly recommend them! You will not be let down.
Kimberly Matos
Kimberly Matos
14:46 22 Feb 22
Brass city alarm is amazing Ans has made me and my family feel safe and monitored. They are friendly, helpful and efficient. Great company!
userdef001
userdef001
13:24 16 Nov 21
I had a exceptional experience with Brass City Alarm. Punctual, professional and strive to give the best workmanship. Morgan and his team have really made my house secure with an alarm system, professional quality cameras and thermal imaging. I had one minor issue, I called them and it was fixed the same day. Extremely happy customer.
Greg Radin
Greg Radin
18:52 08 Nov 21
Morgan and his team were informative, efficient and completed our home camera and burglar/fire alarm system on time and with top quality installation. This is the third time we have used Brass City, they have already completed two large installs on two commercial campuses for our businesses.We will refer Morgan and Brass City to everyone in need of such top quality service.GR
Victoria Puff
Victoria Puff
23:46 12 May 21
I recently had cameras and an alarm system installed in my home. Staff arrived on time, working in the rain, and got the job done. The quality of the video on my cameras is amazing both at night and during the day. I was very happy with how much I am able to see at night! Morgan and Ryan took the time to explain to me how my cameras worked and how to access video. They also walked me through how to use my alarm system and hooked me up with an app to use my alarm from my phone. My family and I feel safe and at ease in our new home. I would highly recommend any service at Brass City Alarm!